Location Matters®

Our take on the world of location solutions and technology, why it matters and how we can connect you.

5 Ways Location Can Improve Your Contact Center

5 Ways Location Can Improve Your Contact Center

By 2020, Gartner predicts that 85 percent of a customer’s relationship with an enterprise will not involve human interaction so contact centers must be optimized. This blog post highlights five ways location technologies can help contact centers adjust to the changes in the way we communicate.

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