TechnoCom Location Platform Adds Location Services to Intelligent Numbers to Automate Mobile and Landline Call Routing
Carlsbad, CA and New York, NY, June 14, 2011 – TechnoCom Corporation™, a leading provider of enterprise location solutions, and Intercept Networks, a joint venture between Primary Wave Media and TeleSmart Networks, announced today a partnership to enhance Intelligent NumbersSM with cloud-based location services and two-way messaging.
Intercept Networks’ Intelligent NumbersSM is a voice2sms marketing platform for toll-free telephone numbers. By combining dynamic Interactive Voice Response (IVR) technology and a proprietary SMS short code messaging platform, the numbers create a single, mobile entry point for marketers to deliver multi-platform content to a highly engaged and receptive consumer. TechnoCom Location Platform™, a cross-carrier, cross-device web services platform, will further enhance consumer experience by adding location intelligence. TechnoCom’s network-initiated, web services platform makes location content available for any device type: mobile or landline. TechnoCom is an established location and messaging aggregator on all Tier 1 US wireless networks, covering close to 90% of mobile phones nationwide, which coupled with its ability to locate landline phones, provides a unified source of caller location for over 360 million devices nationwide.
Intelligent Numbers present callers with an interactive voice option menu that allows them to voluntarily opt-in to receive SMS short code messages and hyperlinks. Messages that are delivered to the caller’s handheld device via SMS, MMS, web or voicemail, are received before the call has ended and can include a brand’s web page, coupon or mobile app, the opportunity to enter a promotional code or the option to be added to a company mailing list for special offers and product updates. Brands can customize the menu options on the fly and callers who opt-in to opportunities are added to a CRM database.
TechnoCom Location Platform enables Intelligent Numbers to recognize and automate routing of mobile and landline calls. Landline callers are greeted with an alternative voice menu prompting the caller to provide a mobile 10-digit telephone number to receive preferred communication to their mobile device to streamline operations and increase customer satisfaction.
“Our collaboration with TechnoCom delivers enhanced value and operational efficiencies for our accounts,” said Brian Lynott, CEO of TeleSmart Networks.
“Together with TechnoCom we are continuing to explore and develop mobile marketing technologies that connect brands with consumers by leveraging voice services, location and messaging,” said Gregg Hamerschlag, CEO of Primary Wave Media.
“TechnoCom is pleased to collaborate with Intercept Networks to provide our best-in-class enterprise location services to complement Intelligent Numbers” said Mario Proietti, CEO of TechnoCom.
About Intercept Networks
Intercept Networks was launched in 2011 as a joint venture between Primary Wave Media and TeleSmart Networks, established to develop telecommunication and mobile marketing technologies for use in conjunction with current voice platforms and marketing campaigns. For more information please visit www.interceptnetworks.com.
About TechnoCom
TechnoCom Corporation is a leading provider of products and services to enable wireless location solutions for enterprises, wireless carriers, and service providers. TechnoCom helps its customers efficiently implement, optimize and manage location solutions for E911 and commercial location-based services. TechnoCom Location Platform is a turn-key, enterprise location-based services platform that delivers operational efficiencies, cost savings and ubiquitous device access to location and messaging. The company’s flagship Location eXchange Server™ and LocationAssurance Manager® platforms allow efficient implementation of wireless location solutions and continuous, automated oversight into location system performance.
Founded in 1995 and privately held, TechnoCom has been selected by Deloitte as one of the 50 fastest growing technology companies in Los Angeles for four consecutive years. TechnoCom’s customers include AT&T, Bell Mobility, Cricket, Cross Country Automotive Services, Openwave, Sprint Nextel, TELUS, T-Mobile, and Verizon Wireless. For more information about TechnoCom, please visit www.technocom-wireless.com.
LocationAssurance Manager is a registered trademark and Location eXchange Server, LocationSmart, the TechnoCom logo, TechnoCom Corporation and TechnoCom Location Platform are trademarks of TechnoCom Corporation. All other trademarks are the property of their respective owners.
